The affects of the pandemic are huge. Waiting while our questions remain unanswered falling on the deaf ears of our elected officials. It’s not just the PUA that is having the issues is the entire unemployment system. i havent seen the first dollar since this has start i have been approved from day one and it just keeps adding up on dash board but that dont help me and my kids we need money bad i think state of wv is getting a lot of interest off our money thanks everyone. The same is true with a contact email the Facebook group was given to seek help for their claims. People are getting responses from the same entities about the same issues and all getting a totally different reason as to what the issues are! I've added 35 documents, yes 35! By Jeff Jenkins . Another major hiccup within the PUA system for claims and payments was a large 'IP issue' impacting thousands of PUA claims. I filed for regular UNEMPLOYMENT ON April 4 which was denied so I filed for PUA the first night and got approved 2 weeks later but have not received a payment. Everyone has been getting a different answer as to why there are no payments being sent. The $900 billion Covid relief law extends unemployment benefits in two programs (PUA and PEUC) by up to 15 weeks. I too have ran out of savings. Its a mess and I get they maybe understaffed for the volume of claims. So now we are told that everything will have to be reviewed in an effort to confirm our identities and validate our claims. The kicker is, the folks who had old EBT cards from older benefits they deposited to those cards. 245 0 obj
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It has been random, not everyone got this message so we are unclear if this is a new 'glitch' in the already archaic system used to process claims. As such they are also required to pay back the PUA Unemployment benefits.
Many people have jumped through all the hoops they were asked to and are still no closer to an answer. Hopefully I will be able to return with some good news and update the article with helpful information for those still struggling to get through! All while they are afraid to use any incoming PUA payments as they have to pay them back. I feel like as a West Virginian I have no voice. [West Virginia] Advice or Tips. [West Virginia] PUA - anyone else get a denial letter for all of your unpaid weeks? Department of Commerce . The message has been sent, and yet not showing 'read' in the system. Me and my hubby have not received one red cent since all this started! Screenshot of 'in progress' status taken by Cynthia Hoover on the West Virginia PUA website. So you can email within the system any issues or questions you may have. Cynthia Hoover (author) from Newton, West Virginia on June 11, 2020: I am sitting on hold from being transferred from a very nice lady who said she was sorry she could not access the claim. Was told today that those of us with 'in progress' and no payments means our claims are being reviewed. Pandemic Unemployment Assistance (PUA) Portal for Claimants . ,r�A�Q���i5�(s C �q&�lƙL�9�]x����0l��`����Ƞ��pA�3P/7�q�L����w� S� ��� &�
This group is not directly affiliated with the state unemployment office and information shared within the group should be considered with a healthy grain of salt. Individuals will be notified when … How do I sign up in Workforce for DHHR/Snap Benefits? Along with additional funds from the CARES ACT. It has not left a lot of time to search for new clients. I've borrowed from everyone I can. In West Virginia, the maximum weekly benefit amount is $424 per week. Where will people with children be who have been waiting on payments for 11 weeks when the judge awards their landlords the evictions? Seems like 13 weeks and more proof of identity uploaded than you need to get a home or car loan unemployment PUA claims could be reviewed and cleared. WorkForce, the state agency that disburses PUA and … We cannot put money into our state and local economy if we don't have it. Working reduced hours as my son has been home full time now with the school closings. The only media attention or blanket response we have seen in the 11 weeks that there have been issues was this week. Conflicting information from 2nd and 3rd hand sources is all I have seen regarding these issues. Many people have recently been told they now qualify for regular unemployment benefits. Three people processing thousands of claims! During the pandemic we saw an unprecedented change for those struggling amid the shut downs. endstream
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Very well written! Scott Adkins, acting commissioner of WorkForce West Virginia, said Saturday a minimum weekly payment of $758 will be sent beginning next Friday to … Small businesses ~ canceled client contracts. Individual. WorkForce West Virginia sends out $70 million in PUA benefits. Truly this pandemic affects us all. Constantly giving people excuse after excuse is helping no one. I really need to speak to someone. Dayna Robinson that seems to be the most frustrating part for many. I too, am awaiting payment for nearly 3 weeks now. Thank you for doing this! While West Virginia maybe failing its residents, those residents are rallying trying to help each other. If not getting an email or a call back in itself was not bad enough. h�b```����B ��ea�����М�а���q#Pj�v ɲ:�)t��h�-���;$:;:��4�r �a`J{�%�X Many after filing this weeks certifications were asked to 'file a new claim'. That was an IP issue, it is fixed in the system now you should be able to expect payment next week. Then who does??? Bottom line is, they are still grossly understaffed for an undertaking of this magnitude. Unemployment Bank Accounts Freelancers PUA Minimum Payments WorkForce West Virginia … I see no issues, your payment should be released Tuesday. The group is full of people sharing their positive and negative experiences all to try and help each other sort through the mess. h��W�n�8�>����P� д@�����ZG�l�Z��3�%Kr��vC��!�. If I don't get these payments soon I may never recover. I know these times are unprecedented but I get the feeling like none of our officials are prepared to really deal with any form of disasters. Call Back Lists and Unanswered Emails. Cynthia Hoover (author) from Newton, West Virginia on June 09, 2020: Yes its all systems PUA and regular. We have fixed your issues, you should see a pay-date appear on your dashboard and then deposits can take 2-3 days after the date. So here we are many of us the self employed small businesses Jim Justice tells the masses to support. 276 0 obj
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First workforce attempted to displace the blame on the software vendor Geographic Solutions, Inc. If the issue was cases needing reviewed for potential fraud just be honest. I have not been waiting on 'progress' as long as many people in West Virginia have. The whole process has been ridiculous! That to me seems so heartbreaking danaphillips, how can income you are not even getting be counted against you. I have never rec’d a penny. PUA provides up to 39 weeks of benefits to qualifying individuals who are otherwise able to work and available for work within the meaning of applicable state law, except that they are unemployed, partially unemployed, or unable or unavailable to work due to COVID-19 related reasons, as defined in … WorkForce West Virginia offices are pictured on April 3 in Huntington. “We've punched a lot of right … West Virginia (/ v ər ˈ dʒ ɪ n i ə / ) is a state in the Appalachian, Mid-Atlantic and Southeastern regions of the United States. I have not been a recipient of any assistance in a very long time, so I no longer have my card. Meanwhile they are working towards opening up the state and excited to share that fairs and festivals will be allowed to reopen. Since anyone with the same bank would all have the same routing number. Workers To Begin Receiving Pandemic Unemployment Assistance (PUA) Benefits on May 8 WorkForce West Virginia will begin paying Pandemic Unemployment Assistance (PAU) benefits on May 8. i would like to speak to someone. This content is accurate and true to the best of the author’s knowledge and is not meant to substitute for formal and individualized advice from a qualified professional. It’s horrible...I’m going on 9 weeks with no payment. The last week … And there has been a much lower advertising need as a result. This issue has kept many from receiving benefits stating that the IP addresses were flagged. this whole pandemic is ruining absolutely everything. Unofficial Unemployment West Virginia Information and Help has 4,705 members. They deposited funds to a 10 year old card. West Virginia County and State Taxes This service reminds you when your county/state tax payments and assessments are due. %PDF-1.7
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praying for us all and the end of this. States have the option of providing the entire amount in one payment or sending the extra portion separately. May 12, 2020 - 12:58 pm. That is horible. Since those IP issues have been investigated and fixed people are still waiting on the payments. But why do these claims remain unpaid in West Virginia? Horrible process. But, here we are the system has flagged many as being ineligible for their benefits because they now qualify for regular unemployment. Please search below to find an office near you or call 1-800-252-JOBS (5627) Zip Code For website inquiries, information or questions: Claimants call UC Benefits & Technical Support – 304-558-3309 Employers call … The pandemic unemployment dashboard has a message option. The reply to one member was 'We do not facilitate the payments we only sold the software to West Virginia'. WorkForce West Virginia sends out $70 million in PUA benefits. Yet maybe they could hire some temps to work through the backlog. Zilch. Hurry up and wait West Virginia there is no end in sight. If all the issues already weren't enough to make your head spin-there is more! More than 13,600 people have applied. I called and was on hold 6 that’s Six hours for their system to hang up on me- I have a screen shot at 5 hrs and 48 mins- the system has hung up on me multiple times before after hours of waiting. When I do they say "We don't have access to that system." I cannot get anyone on the phone nor a response to the many emails I have sent. The pandemic unemployment hit EBT recipients too. CHARLESTON — On Friday evening, WorkForce West Virginia began accepting and processing claims for up to 45,000 West Virginians who, under … Another month goes by while thousands are still running into constant obstacles and are no closer to being paid. In issuing this guidance, the Commissioner is acting under authority delegated to her in West Virginia Code § 31A-2-4 and the West Virginia Attorney General is acting under the authority delegated to him in West Virginia Code § 46A-7-102(1)(b) to counsel persons on their duties under the West Virginia Consumer Credit and Protection Act. The issue is so widespread there is a Facebook group with over a thousand members (growing daily). The rising costs of foods and outrageous hikes in the cost of meat right now is not helping either. Considering organizing a protest in front of the capitol, with so many people affected this feels like the only thing we can do now. They are saying my incomd from a job is not unemploment eligible???? So they are struggling, getting the run around and now have to further stress with no incoming payments and no funds for food. More than 16,000 workers in West Virginia who filed for unemployment under the newly-created Pandemic Unemployment Assistance program have received their first payments from WorkForce West Virginia. I have been waiting since 3-25. I had five weeks throughout the PUA that said they had errors or issues. The ones who suddenly lost their jobs and are paying taxes, did not get anything. Apparently many out of state people have been attempting to submit claims in West Virginia as well. This also has the claims set back to pending, with zero payments coming through while they wait on someone to switch their claims to regular unemployment. Found out today that the SNAP benefits for school age children getting free lunch or in schools where all kids get free lunch were sent. The amount of conflicting information we are getting. States like Oklahoma, Virginia and Texas don't plan to issue those funds for a … I get there will always be folks that try and milk the system with fraudulent claims, but I highly doubt those folks would be calling as much as some of us have. At this point it would have been faster to snail mail applications in with supporting documents. So many contacted the company to see what was the issue. So far been over 30 minutes listening to the same soft jazz song on repeat. With canceling snap for PUA they are not even getting I can imagine many are staring down empty pantry shelves. Shauna L Bowling from Central Florida on June 08, 2020: Cynthia, this exact same scenario is happening in Florida, as well. To date the WV PUA Unemployment Discussion group on Facebook has been more helpful than any phone call or email sent. Or use some of the furloughed state employees in those areas or something. As a direct result of Covid-19 I found myself with less work coming in. It's the same here. Thank God I am employed again- can not rely on the state to pay what they owe. It is baffling. We are as yet unsure what the reason behind this is, considering their claims were still open and their allotted weeks were not exhausted. FOR PARENTS: We recommend all parents enroll their kids to RemoteLearning.school's Kids Education Enrichment Program (K.E.E.P) for children ages 5-17, an online supplemental program to Remote, Hybrid, and/or in-person learning, to help prevent them from falling … If all that was not bad enough. Despite many already receiving denials for it prior to PUA availability. 900 Kanawha Boulevard East Building 3, Suite 600 Charleston, WV 25305 It is almost laughable the overwhelming issues West Virginia residents are having with the PUA payments. I have been there for a while now, and from the screen shots you can tell the powers that be, are clueless. I have family And business in Bluefield, West Virginia. 5 min(s) estimated. Your weekly benefit is calculated using wages paid to you in a defined base period. The people who have no jobs ever since and don't really contribute to society economics wise were given money. The pandemic unemployment assistance would allow small businesses, gig workers and freelancers suffering to apply for PUA benefits. Jim Justice and WorkForce West Virginia acting Commissioner Scott Adkins detailed the fraud during Justice’s coronavirus media briefing Friday at … 10 states But 10 states — Delaware, Kentucky, Mississippi, Missouri, New Mexico, New York, Oklahoma, Texas, Virginia and West Virginia — don’t … Gov. How to check the status of your claim? Maybe we need to get in that business, ha. However, in most states, you will need to apply for standard unemployment benefits first. On top of that, the website is down every weekend under the guise of maintenance/fixes. This issue with no payments or in progress payments has been going on for so long that by now someone should have been able to evaluate claims. I am already 4 days out from sending a message and waiting on a reply via the dashboard. Cynthia has over 10 years experience as a hiring manager for a large corporation. Today, I received five letters in the mail all stating the same thing - that I was not eligible for PUA. Since they are required to report any income, the pending unemployment and CARES ACT payments have cut off their benefits. These folks are being told someone will contact them to switch them over, and yet many have been waiting weeks. More than 13,600 people have applied, WorkForce West Virginia reported. With only 4-5 employees who have the clearance to access and work on these claims. Video Credit: Dana Philips West Virginia small business owners, freelancers and gig workers continue to get the run around for unpaid PUA claims. Some states have developed a separate PUA portal for the self-employed, freelance, and gig workers. Gig workers ~ proof of income if you are not a 1099. Exhausted Benefits in PUA and EB; CARES Act Extension The majority of us have already had to upload supporting documents for identification purposes in hopes it would speed the process. Cynthia Hoover (author) from Newton, West Virginia on June 08, 2020: Shauna L Bowling I noticed many other states having similar issues. Screenshot of 'in progress' status taken by Cynthia Hoover on the West Virginia PUA website. Many people have been waiting for 11 weeks and today remain no closer to an answer for their basic PUA payments, as well as no CARES ACT payments. It’s great that you are bringing awareness to these issues. This week sparked a new potential 'glitch' in the system it seems. This system has more holes in it than a nice chunk of Swiss cheese. There have been so many excuses it is obvious Workforce was in no way prepared and is telling people whatever they can to get them off the phone as soon as possible. I honestly cannot help but wonder if that was not an issue with software. No wonder people are waiting so long, that is an insane workload with only 3 people having access to the claims. For myself and so many others this PUA system initially was a blessing. WorkForce West Virginia Local Offices. Focusing his energy on everything but getting this issue resolved, despite many calling his office to inquire. We are always told it should get sorted in a few days. Many people are now having issues with payments because the system seems to think they qualify for regular unemployment. Thank you for writing this and it is very well done! This is a place to post your current status, see others with the same status, and ask questions! I can't for the life of me figure out how any software designed for these purposes would not have included fraud filters. Many of us have uploaded all the documents required to prove our identity and then some! A few of my favorite excuses so far have been: The list of excuses is exhausting, none of us know whom or what one to believe. I have payments that are in progress up to two months ago. I've exhausted my savings and I don't know what I'm going to do. We were all told to trust , to quarantine- this is ridiculous and needs to be fixed, Two and a half months now and I've got nothing. If WorkforceWV is so far understaffed, I am sure many people would gladly take on a temp position to help counteract the backlog. Rita and Gary Bouton on September 21, 2020: After numerous phone calls to West Virginia Workforce for nearly 3 months all agents are busy and unavailable - no return calls as of, You mentioned uploading documents- it was a month August 12th since I rec’d an auto email stating they had rec’d requested documents and would review them and that I would also receive a confirmation email when they are reviewed. If you are struggling with your PUA claim I can offer some tips that may or sadly may not help. People are getting evicted or have property taxes due- utilities to pay. West Virginians have filed 65,000 PUA claims since March 1, along with 250,000 state unemployment claims. What else can you do when you get no where trying to figure it out? I am already 4 days out from sending a message and waiting on a reply via the dashboard. Fellow Mountaineers are facing evictions, shut off notices and struggling even more as a direct result of the issues with the PUA system. I do hope that the mention of duplicate 'routing' numbers was meant to be account numbers they mention. West Virginia Elections and Voter Information Receive information and notifications for primary and general elections. Nothing. It all just falls to the wayside while our officials focus on other matters. I would think the same could be implemented with this software. Sorry for the wait that is an issue with the vendor and they are working on it, I wish I had more to tell you. The letters are super vague and basically say I can appeal. Also, WorkForce West Virginia will begin paying Pandemic Unemployment Assistance (PUA) benefits Friday, May 8. West Virginia’s maximum weekly benefit amount is $424 per week. West Virginia Department of Commerce . Finally addressing the issue and placing blame on fraudulent claims. WorkForce West Virginia - Find resources for finding a job, collecting unemployment benefits, information about the labor market, resources for veterans, and news about employment conditions in West Virginia. Regular unemployment is just as bad. I can definitely relate. FPUC payments will begin the week ending April 4, 2020. The Federal PUC payments will be provided on a weekly basis. I'm deep in debt. The entire nature of PUA was for gig workers, freelancers and self employed. Meanwhile our governor Jim Justice is doing a live Covid-19 update everyday, fixing roads, or the next phase of opening the state. By cynthia Hoover on the deaf ears of our elected officials temps to work and available for each... That may or sadly west virginia pua not help, ha still have weeks more wait... May have duplicate 'routing ' numbers was meant to be ruined financially if they ever do get payments. Meet the criteria for pandemic unemployment Assistance ( PUA ) Portal for the exact issues! 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